Help & Frequently Asked Questions
Everything you need to know about Snehvastra orders, sizing, auctions, returns, payments, and craftsmanship. Search or browse below.
0 results
Orders & Shipping
India: 3–5 business days via premium courier. Free shipping on orders above ₹10,000. International shipping available (7–14 days).
Yes! Tracking link is sent via email and WhatsApp within 24 hours of dispatch. Check Order History for live updates.
Razorpay (cards, UPI, wallets), Cash on Delivery (COD), and bank transfers. All transactions are 100% secure.
Returns & Sizing
15-day returns for unworn standard items (tags attached). Auction items and custom pieces are final sale. Free return shipping.
Use our Smart Size Guide or chat with Sneh AI assistant. Measure a garment you own and compare with our detailed charts.
Minimal shrinkage (<2%). Cold wash recommended. Follow care instructions on garment tag for best results.
Auctions & Special Editions
Live bidding periods. Highest bidder wins and must complete payment within 24 hours. Winner notified via email + WhatsApp.
100% authentic with NFC authentication. Each piece includes digital certificate and blockchain verification.
Heritage craftsmanship + modern streetwear. Limited drops, NFC tech, and collector-grade quality. Join the movement.